Laundry Drama on Newfield

Stamfordites, please help my friend H. She came up from NYC to help me out today, and her hard-earned 20 dollar bill got eaten by a change machine at Newfield Green Laundromat. Here is her sob story; let me know if you can help her out!

I just moved into a new apartment in the city with no laundry facilities, and I had two baskets full of laundry. I thought, “Hey, while I hang out with friends, I’ll go drop some laundry in the washer and dryer at a local Laundromat in Stamford. No big deal. Drop it off, move it from washer to dryer, fold it- well, you get it.” So, I just ran to Newfield Green Laundromat at 575 Newfield Ave. I’ve never been there but it looks clean and fine.

I actually had a feeling as I was lugging my two baskets, soap and crisp $20.00 bill into the facility that I might lose my money in the change machine. This has happened to me once before in Riverside, CT where after calling the owners of the Laundromat, they came right over and gave me the 20 back without question.

Inside Newfield, I found a little nook, set my baskets down, and made my way to the machine to change my 20. There was woman before me getting money and it all looked good: 1.00 in, 4 quarters out. Up next. I choose the left side (should have chosen the right side that was obviously working). 20 dollars in…. nothing. Great.

There were several people around so kicking the machine seemed a bit juvenile. Oh well, I kicked it once anyway. Then I looked for a form to fill out to indicate that the left side of the machine wasn’t working. NO forms. Oh, there’s a basket for the forms and a place to put the form and a note to the company, but there’s no forms. So I look for a number for the management. It’s about 4:15, so I think, of course, someone should answer; it’s within business hours. No one answers. NOT EVEN A MACHINE. I know I’m in the 21st century. Weren’t answering machines invented a while ago?

Does anyone know the people at that laundry place? I’d love to get my friend H her money back.

H, to me as I’m editing this and getting it ready to post:
“BTW, you can also add that I almost cried, and that I’m about to get kicked out of my illegal sublet, so this is the icing on my cake.”