The AJ: CRUMBS: Not Impressing Me Yet!

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CRUMBS: Not Impressing Me Yet!

I was going to wait until one more visit to Crumbs Bake Shop to pan it, but you know what, I'm still sick, and there is only so much work I'm willing to do to discuss cupcakes. Plus, I've heard from more than one person that their cupcakes were not earth-shattering. I had two problems at Crumbs last week.

Medium-sized problem: NO good system for waiting in line. When I went to Crumbs, there were only 2 other people in the store... and a guy still managed to cut in front of me! I was standing in the middle of the counter, and there was a guy near the end, by the cupcakes. Guess who the clerk went over to? The guy who got there after me! Either he did not see me or thought I was already being helped, because he stepped right up to ask several detailed questions about cakes. I was not feeling well, so it really pissed me off.
I am willing to concede that this might have been a one-time failing by the Crumbs staff, but I need to be reassured that Crumbs does have a system. Is it common knowledge for cupcake aficionados that the line starts at the back of the store? Or, are customers really expected to keep track of which one, two, or ten customers were there ahead of them? That's far too much work for a mediocre cupcake... which brings me to the the larger problem with Crumbs.

Large problem: The cupcakes were not great. My husband thought the cupcakes were pretty good, but he does not have a sweet tooth like I do. My classic strawberry was basically stale. The blackout cupcake was not that chocolately, and the Hostess chocolate cake tasted bland. I got three, and not a single winner? Where's the cupcake kapow?
A coworker said her cupcakes weren't awesome, and another coworker said that although her husband loved his German chocolate cupcake, hers wasn't amazing. A mediocre $4 cupcake? It's not enough just to look pretty! You need to taste good!

I am sure I will return to Crumbs, but for your sweet fix in the FC, try Chocopologie in Norwalk. I've also heard good things from readers about the cupcakes at Margot Cafe and Wine Bar in Stamford.